Shipping policy
Last Updated: August 29, 2026
Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times depend on your location and the shipping method selected at checkout.
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather, customs, holidays, or other circumstances outside our control.
Shipping Charges
Shipping costs are calculated and displayed at checkout based on your location, order size, and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information when available. Please allow 24–48 hours for tracking information to update.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order. If you provide an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been shipped.
Lost or Delayed Packages
If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product so we can assist you.
International Shipping
For international orders, additional customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page on our website.
We appreciate your business and thank you for shopping with us.